Terms of Service
Effective Date: 24th September, 2024.
Welcome to BigZH Agency. By engaging our services, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using the services provided by BigZH Agency (“the Agency”), you (“the Client”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, you may not use the services of the Agency.
2. Services Provided
BigZH Agency offers private investigation services, including but not limited to, surveillance, information gathering, and other unconventional means of investigation as authorized by the Client. The methods used by the Agency may be unconventional but are within the scope of the Client’s consent. The Agency does not guarantee specific outcomes or results from its investigations.
3. Client Authorization
By engaging the Agency, the Client acknowledges and consents to the use of various investigative techniques, including unconventional methods. All methods employed by the Agency are subject to the explicit consent of the Client, who is responsible for fully understanding the scope of such methods.
4. Liability Limitation
The Agency is not liable for any actions taken by the Client, or any third party hired by or associated with the Client, which may be deemed illegal, unethical, or criminal. The Client assumes full responsibility for any consequences that may arise from the investigation or its findings. The Agency expressly disclaims any liability for damages, whether direct or indirect, arising from the Client’s use or misuse of the information obtained through the investigation.
5. No Participation in Criminal Activity
BigZH Agency does not participate in, support, or condone any illegal activities. Any criminal activity engaged in by the Client as a result of the services provided is the sole responsibility of the Client. The Agency reserves the right to terminate services immediately if there is reasonable suspicion that the Client is involved in illegal activities.
6. Refunds Policy
All payments made to the Agency are subject to review for potential refunds based on the services rendered. The Agency reserves the sole right to determine if a refund is applicable, based on the circumstances of the investigation, work completed, and results delivered. Refunds are not guaranteed and will be processed only at the discretion of the Agency.
7. Confidentiality
BigZH Agency will take reasonable measures to maintain the confidentiality of all information provided by the Client during the course of the investigation. However, the Agency cannot be held liable for any breach of confidentiality caused by third parties or unforeseen circumstances.
8. Termination of Services
The Agency reserves the right to terminate its services at any time, with or without cause. In such cases, any remaining balance of services paid for but not rendered may be refunded at the discretion of the Agency.
9. Indemnification
The Client agrees to indemnify, defend, and hold harmless BigZH Agency and its employees, agents, and affiliates from any claims, liabilities, losses, damages, and expenses, including legal fees, arising out of the Client’s use of the services, including any actions taken based on information provided by the Agency.
10. Dispute Resolution
In the event of any dispute arising from these Terms of Service or the services provided, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of [Arbitration Body], and the decision of the arbitrator will be final.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
12. Changes to the Terms
BigZH Agency reserves the right to update or modify these Terms of Service at any time, without prior notice. The updated Terms will take effect immediately upon posting. Continued use of the Agency’s services after any changes constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
BigZH Agency
[[email protected]]
[Phone Number]
By using BigZH Agency’s services, the Client acknowledges that they have read, understood, and agreed to these Terms of Service.